Privacy Policy

Privacy Policy

Last updated: 1 February 2026

In our ongoing responsibility to provide you quality service, we have outlined this privacy policy to explain how your personal information is managed.
Progressive Myotherapy is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and the privacy provisions of all applicable legislation. This privacy policy covers all personal information we hold — that is, information or an opinion about an individual whose identity is apparent, or can reasonably be ascertained.
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner: www.oaic.gov.au

What is personal information and why do we collect it?

Personal information is information or an opinion that identifies an individual.
Examples of personal information we may collect include:
– Names
– Addresses
– Email addresses
– Contact numbers
The personal information we collect is obtained in a fair manner, and we let individuals know where and how to contact our business. We only collect information needed for the services we provide, and we advise individuals of the purpose for which their personal information is collected.
If we collect sensitive information (as defined under the Act), we treat it with the utmost security and confidentiality.

Disclosure of personal information

Personal information may be disclosed in certain circumstances including:
– Third parties where you consent to the use or disclosure; and
– Where required or authorised by law

Security of personal information

Our goal is to protect the personal information collected by Progressive Myotherapy and its associations. Personal information is managed confidentially and securely and destroyed appropriately when no longer required.
We monitor and implement appropriate technical and management processes to safeguard personal information.
Most personal information is, or will be, stored in client files which we keep for a minimum of 7 years.

Access to your personal information

If you wish to access your personal information, please contact us in writing.
In order to protect your personal information, we may require identification from you before releasing requested information.

Maintaining the quality of your personal information

Keeping your personal information up to date is important to us. To ensure we can continue to provide quality service, please update us as soon as possible if any of your personal information changes, or if you believe any information we hold is inaccurate.

Direct marketing communications

Occasionally, we offer specials and competitions to customers and supporters. We usually communicate these via email and our social media platforms.
If you wish to unsubscribe from email updates, you can do so using the instructions provided in the communication. You can also contact us using the details below.

Privacy policy complaints and enquiries

If you have any queries or complaints about our privacy policy, please contact us at:
Email: info@progressivemyotherapy.com