Frequently Asked questions
Everything you need to know before booking.
If it feels injury-related or persistent: start with Myotherapy
If you’re tight, sore, stressed, or need recovery support: start with Remedial Massage
Booking & Choosing the right service
– If it feels injury-related / persistent / affecting movement → start with Myotherapy
– If you mainly want muscle relief / relaxation → start with Remedial Massage
– Still unsure? Book Myotherapy first — we’ll guide you from there.
Myotherapy is assessment-led care for pain, injuries, movement limitations, and recurring issues, with a clear treatment plan. Myotherapy appointments are available in 45 and 60 minute options. Remedial Massage focuses on muscle tightness, recovery, stress relief, and maintenance, with 45, 60, and 90 minute options available.
You can also view appointment options by location: Myotherapy in Templestowe Lower, Myotherapy in Camberwell, Remedial Massage in Templestowe Lower, and Remedial Massage in Camberwell.
No referral is needed. You can book online anytime. If you do have a referral from your GP or specialist, feel free to bring it along.
Yes. If pain is new or sharp, Myotherapy is usually the best starting point so we can assess what’s driving it and guide you safely.
Sessions
We offer 45, 60, and 90-minute appointments depending on the service. A 45-minute session may suit a focused area or a shorter follow-up. A 60-minute session is the standard option for most new or returning appointments. A 90-minute session is available for Remedial Massage only. Myotherapy is available in 45 and 60 minute options only.
We assess what’s driving the issue, treat what’s relevant, and give you simple rehab steps so progress continues between sessions.
Wear something comfortable. For Myotherapy, shorts and a t-shirt/singlet are ideal. You may be asked to change position depending on the area we’re treating.
Health Fund Rebates
Yes — rebates are available where eligible. If you’re unsure, check with your private health provider.
You can pay at the time of your appointment via cash or card (Visa / Mastercard).
Yes — we work with major health funds and offer on-the-spot claiming where eligible.
If you don’t have your private health card with you, we can email an itemised receipt for you to claim manually
Cancellation & Practical Info
We ask for at least 24 hours’ notice for cancellations or reschedules. Less than 24 hours’ notice may incur a 50% fee. No-shows or no-notice cancellations may incur the full appointment fee. If you need to reschedule, please contact us as early as possible and we will do our best to help, subject to availability.
Less than 24 hours’ notice may incur a 50% fee. No-shows or no-notice cancellations may incur the full appointment fee.
Yes — if you can’t attend, you’re welcome to transfer your appointment to a friend or family member.
Please let us know in advance if someone else will attend in your place.
If you arrive late, your session may be shortened to respect the next booking, but the full session fee remains payable.
Please contact us as early as possible by text, phone, or email if you need to cancel or reschedule. We ask for at least 24 hours’ notice, and we will do our best to help with rescheduling, subject to availability. Phone: 0434 186 928
Yes — see each location page for parking and directions details.
We have two locations: Templestowe Lower and Camberwell. You can choose your location when booking